Thursday, February 23, 2012

Quality Installation

Lighthouse Windows is a licensed and bonded window and door installation company. Our installation crews are all trained and supervised to conduct themselves and perform their duties to the highest installation standards as set forth by Lighthouse Windows ownership and production management in accordance with California Uniform Building Code compliance and “best practices” standards.

Attention to detail is our primary focus throughout the installation process while shortcuts during any phase are absolutely unacceptable. Our goal is to convert every customer into a satisfied Lighthouse Windows advocate. We believe that our most successful advertising campaign is to keep our customers satisfied throughout the process and beyond.

Upon arrival, your Lighthouse Windows installation team leader will introduce themselves, explain the project details, answer questions, and then survey the jobsite with you. Your custom made windows will then be matched to their respective openings and once again measured to verify manufacturing specs and to insure a proper fit. The most expensive window in the world could end up useless or ineffective if not installed properly.

Once site and product verification is complete, the real fun begins. Opening by opening our expert installers will move throughout your house, first placing protective coverings over your floors and any furniture if necessary. Your old and drafty windows will be removed, one at a time, and then replaced expertly with beautiful and energy efficient new windows that will operate easily. Your new windows will then be insulated, sealed, and finished on the interior to give your home a beautiful new look and feel. Once the respective opening is complete, the Lighthouse Windows installers will then remove all protective coverings and vacuum the area thoroughly before moving on to the next window or door. We work one window or door at a time to ensure that every opening that is started gets completed before the end of day.

Upon completion of your project, the Lighthouse Windows installation team leader will conduct an opening by opening walk through and inspection with you. It is during this process that he/she will verify jobsite cleanliness, project completion, and explain all of your product features and operating instructions while answering any questions that you may have. It is also during this final walk through that future communication needs will be addressed and all warranty documentation will be delivered to you. At this time, when everything meets your satisfaction, our team leader will explain our customer service procedures and have you sign a project completion form.

One last but very important thing that we would like you to keep in mind … Our absolute goal from beginning to end will be to make your house a California Sweet Home.

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